Research Analyst - Freelance

Sales & Client Services New York, New York


Brandwatch is a Digital Consumer Intelligence suite that combines digital, survey, social and first-party data sources with data science and AI. This enables organizations like Unilever, Walmart, and Dell to find the signal in the noise, bring market research into the digital era, and understand consumer and market trends in real time.

The Brandwatch Strategy & Insights team mission is to help clients leverage the power of social intelligence to inform strategy, monitor progress and measure success of business initiatives.

This is a freelance position and is project-based. For this reason, specific recurring hours are not guaranteed. When projects become available, a member of the S&I team will contact contractors to gauge availability and discuss project requirements and timelines.

The analysis skills needed for this role are both quantitative and qualitative; it is important that the candidate is skilled in interpreting and synthesizing social data. The successful candidate will be flexible, commercially minded, and able to demonstrate that they can understand client needs and objectives and make data-based recommendations to impact business results.

Core responsibilities

  • Leverage Brandwatch Social Intelligence tools to support clients on time and in accordance with the research brief. Bring your creativity and strategic thinking to solve client problems and encourage them to think big with social.

  • Be proactive communicating with the S&I team, responsive to availability requests and manage time effectively to meet project deadlines.

  • Actively suggest research additions and improvements and providing regular updates and feedback.

Candidate qualities

  • A curious, analytical mind that can make sense of qualitative/quantitative data and make recommendations based on client needs

  • An excellent communicator and a data storyteller, with the ability to clearly explain complex ideas and data, both verbally with clients and in deliverables

  • The ability work collaboratively with fellow analysts, other teams and clients

  • Positive mindset, good humor and ability to remain calm under pressure in a deadline-driven environment

  • Cares about the quality and integrity of their work, with a high sense of personal accountability

Skills and experience required

  • At least 2 years' experience in a commercial research environment using qualitative and quantitative data

  • Full training in Brandwatch software will be provided. Familiarity with social research, Boolean searches, unstructured data, Brandwatch or similar software is a strong 

  • A strong level of competency in Excel (including formulas, pivot tables & charting), Word and PowerPoint

  • Able to quickly pick up use of new technologies

  • Multilingual skills are strongly preferred but not prerequisite

  • Strong business writing and communication skills

What We Offer:
Culture: Brandwatch is a place where the lines between work and fun are blurred. Crain’s New York noticed this and voted us as one of the ‘Best Places to Work’ for the past 3 years.  As a growing international company, with 7 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure. We listen and learn. We develop our staff. We care about everything, and, above all, we support each other.

Working for Brandwatch: Brandwatch New York is the seat of our growing Americas business. We can be found in the vibrant and central Flatiron district, with excellent restaurants, shopping, and of course Madison Square Park. Our light-filled offices have cupboards bursting with snacks, well-stocked drinks fridges, and sushi days.

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.