Senior Systems Administrator

Technology - Corporate IT Woodland Hills, California


Description

Responsibilities:

  • Administer and support Office 365 Exchange, Intune, MCAS, and SharePoint functions.
  • Ensure high availability of corporate systems, networks, and services (ITIL preferred).
  • Monitor and maintain health, performance, capacity, and security of the infrastructure.
  • Script/automate tasks. Maintain and improve efficiency of day to day processes
  • Perform software and hardware upgrades of servers.
  • Maintain asset management, patch management, identity management, and antivirus tools.
  • Work with 3rd party IT Service providers to implement and maintain delivery of IT services.
  • Manage corporate IT processes, including user provisioning, software management, licensing.
  • Serve as a subject matter expert and escalation point for IT support engineers.
  • Adhere to the change management and other established processes and procedures.
  • Maintain infrastructure documentation and operational knowledge base.
  • Respond to and troubleshoot incidents. Conduct root cause analyses.
  • Work with corporate governance teams to support audit activities.
  • Participate in team’s on call schedule
  • Collaborate with Production Operations, Information Security, and other technical teams 
Qualifications:
  • Expert knowledge of Active Directory (e.g. domains, trusts, GPOs) and commonly used enterprise Microsoft services and applications.
  • 5+ years as a Office365, SharePoint, and Intune administrator
  • 5+ years as a domain administrator in a Windows environment with 700+ users.
  • Demonstrates proficient critical thinking skills.
  • Experience managing Exchange-based corporate messaging.
  • PowerShell scripting and automation experience.
  • Substantial knowledge of IPSec, VPN, remote access and multifactor authentication technologies.
  • Working experience with corporate IP telephony systems, audio/video conferencing and presentation technologies (e.g Webex, Goto Meeting, InterCall)

    Preferred

    • Expertise in network services and protocols, authentication and encryption technologies.
    • Expertise in SCCM or a similar enterprise asset/software/patch management tools.
    • Mid/High-level Microsoft and VMWare certifications.
    • ITIL v3 certifications