Sales Operations Manager (EMEA)

GTM - GTM Operations London, United Kingdom


Description

Responsibilities:

  • Manage and maintain sales data in SalesForce.com and other software programs.
  • Provides modeling and organizing statistical studies for the Sales Department.
  • Drive Territory Planning activities for assigned sales teams.
  • Recognize, develop, and implement process improvements within the Sales organization.
  • Develop and maintain daily, weekly, monthly and quarterly reports and Key Performance Indicators.
  • Manage and maintain sales process adherence with Sales Representatives.
  • Partner with Sales Leaders to create and maintain sales forecasting models and data.
  • Assist the Sales Leaders with Pipeline and Opportunity inspection.
  • Prepare Quarterly Business Review presentations.
  • Create and maintain Sales Department policies, procedures, training manuals, and sales-related resource material.
  • Assist with the onboarding and training process of new Sales Representatives.
  • Manage client cancellations in accordance with company policy.
  • Establish and maintain on-going and effective communication with field sales representatives and management.
  • Manage sensitive materials and data while maintaining confidentiality.
  • Other projects and duties as assigned.

Qualifications:
  • 5+ years of experience supporting sales environments.
  • In depth knowledge of Sales Compensation practices.
  • Proficient with SalesForce.com.
  • Proficient with Microsoft Office Suite (Access, Word, Excel, PowerPoint, and Project).
  • Ability to understand the strategic direction and goals of the Sales Department and support appropriate processes to facilitate achievement of business objectives.
  • Must have well developed capabilities at problem solving and crafting efficient processes.
  • Results and success oriented, conveying a sense of urgency and driving issues to closure.
  • Ability to initiate and build relationships with people in an open, friendly, and accepting manner.
  • Client-Oriented Focus – Work to anticipate internal and external client needs and has an overriding commitment to client satisfaction.
  • Must be innovative and resourceful and optimize use of available resources. Able to develop new approaches for situations in which standard approaches do not apply.
  • Must be adaptable and be able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
  • Bachelors degree with 2+ years of experience in Accounting, Business Administration or Sales Operations.