Host / Hostess

Sala London, United Kingdom


"Be BIG" at Big Mamma

The squadra is growing, and we are looking for a very talented HOST/HOSTESS ready for a big challenge: The Best Customer Experience Ever!


LOCATION: Gloria (EC2A 3QR), Circolo Popolare (W1T 1HX), Ave Mario (WC2E 8QG), Jacuzzi (W8 4SJ) or Carlotta (W1U 5JX)


  • Highly competitive salary of £13.92 £/h + tips
  • Full time role - 30/35 hours per week OR 40/45 hours per week 
  • 2 consecutive days off per week
  • 28 days paid holiday per year
  • Pension scheme
  • Permanent contract
  • Meal on shift: we serve the staff meal before the lunch and dinner shift
  • Employee discount: discount on food and drink at our restaurants for you and up to 3 of your friends
  • Employee of the month scheme
  • Regular performance reviews and wage evaluations
  • Referral scheme: "porta un amico" bonus scheme - £ 500 when you refer a friend
  • Continuous trainings, team buildings and career opportunities: we offer a training path and concrete career opportunities.
  • Geographical mobility in UK & Europe across all our venues
  • And much mooore!


  • You will be part of a BIG Floor team!
  • You will welcome our many guests to the restaurant with a smile, setting the tone for their perfect dining experience
  • You will monitor the floor by allocating tables, managing the day to day bookings and replying to our guests queries
  • You will communicate effectively with the rest of the team across all departments, coordinating with the floor management team throughout service 


  • Big BIG Smile!
  • Great energy, proactive attitude and team spirit
  • Boundless passion for pasta, pizza, tiramisu e tutti i buoni prodotti!
  • Exceptional customer service and communication skills  
  • Previous experience as a Host/Hostess/Receptionist or similar role is essential
  • English advanced, Italian would be a plus



Big Mamma is an Italian group founded in 2015 by Tigrane Seydoux and Victor Lugger. Our wish is to share the authenticity and warmth of traditional Italian trattorias abroad. All produce is directly sourced from small Italian producers, dishes are 100% homemade, served at affordable prices, in beautifully designed spaces, and with a big smile.

Every day, more than 10,000 customers visit Big Mamma restaurants throughout Europe (France, Spain, UK, Germany) and soon on the Moon! Our strength is in four values: meritocracy, authenticity, excellence and entrepreneurship. They accompany its 1600 employees every day in its ultra-dynamic growth.

BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, age, or any other characteristic protected by law.

*T&C apply