Host / Hostess

Customer Service London, United Kingdom


Description

"Be BIG" at Big Mamma

Join our FLOOR TEAM a HOST/HOSTESS! The squadra is growing, and we are looking for very talented waiting staff ready for a big challenge: The Best Customer Experience Ever!

LOCATIONS: Gloria (EC2A 3QR), Circolo Popolare (W1T 1HX), Ave Mario (WC2E 8QG) or NEW OPENINGS!

HOST / HOSTESS

OUR OFFER:

  • Highly competitive salary £12 - £13 / hour + tips
  • 1000 £ WELCOME BONUS!
  • Full time role
  • 2 consecutive days off per week
  • 28 days of holiday per year
  • Permanent contract
  • Meal on shift: we serve the staff meal before the lunch and dinner shift
  • Employee discount: discount on food and drink at our restaurants for you and up to 3 of your friends
  • Perkbox app: exclusive access to discounts and perks for a great range of shops and activities
  • Referral scheme: "porta un amico" bonus scheme - £ 1000 when you refer a friend
  • Pension
  • Continuous trainings, team buildings and career opportunities: we offer a training path and concrete career opportunities.
  • Geographical mobility in UK & Europe across all our venues
  • And much mooore!

YOUR MISSION:

  • You will be part of a BIG Floor team!
  • Welcome our many beautiful clients in to our gorgeous restaurants and coordinate the bookings! 
  • Make our clients live the best moment of their day!
  • Embody Big Mamma values: you adopt a warm, smiling, professional attitude towards the customer, help your colleagues during service and adopt a "problem solver" attitude.

YOUR SKILLS:

  • Big big Smile!
  • Great energy, proactive attitude and team spirit
  • Boundless passion for pasta, pizza, tiramisu e tutti i buoni prodotti!
  • Previous experience as host / receptionist / similar role would be a plus
  • Experience working with SevenRooms would also be beneficial 
  • English intermediate, Italian would be a plus

START DATE: ASAP

 

A BIT MORE ABOUT BIG MAMMA: 

 

Big Mamma is an Italian group founded in 2013 by Tigrane Seydoux and Victor Lugger. 

Our wish is to share the authenticity and warmth of traditional Italian trattorias abroad. All produce is directly sourced from small Italian producers, dishes are 100% homemade, served at affordable prices, in beautifully designed spaces, and with a big smile.

Every day, more than 10,000 customers visit Big Mamma restaurants throughout Europe (France, Spain, UK, Germany) and soon on the Moon! 

Our strength is in four values: meritocracy, authenticity, excellence and entrepreneurship. They accompany its 1600 employees every day in its ultra-dynamic growth.

 

BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, age, or any other characteristic protected by law.

 

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