Billing Specialist

Administrative Westfield, MA


Health Care Resource Centers, a progressive substance abuse treatment organization committed to the highest quality of patient care, is seeking a Full Time (40 hours per week) Billing Specialist at our Westfield, MA location. Come work for a company who will treat YOU as part of our TEAM.

Billing Specialist FOR HCRC



Position Responsibilities:

  • Tracks all incoming claims denials (Mail, EOB’s, From clinics)
  • Checks master list of denials then codes denials with action
  • Distributes denials to appropriate billing employees
  • Verifies if claim denial is a COB (Coordination of Benefits) and notes on denial form
  • Assists with eligibility changes
  • Check insurances online or calls insurance to verify eligibility as needed
  • Assist with billing tasks posting, running billing, insurance calls and other duties
  • Help with month end/year end reports
  • Run Alpha List update spreadsheet and other reports as needed
  • Enters authorizations as they are received
  • Maintains confidentiality of all information; adheres to all HIPAA guidelines and regulations
  • Other related duties and responsibilities as determined by Supervisor
  • *These duties may change as our company grows and new system is implemented*


  •   High school diploma or equivalent required
  • Minimum of 3 years of experience in an office setting preferred
  • Experience with Medicare, Medicaid, Commercial Insurances, etc. required
  • Experience with Insurance Eligibility verification required
  • Must be computer literate (programs, software, email, spreadsheets)
  • Proficient with Microsoft Word & Excel required
  • Excellent verbal and written communication skills required
  • Typing and data entry skills required
  • Working knowledge of Health and Safety requirements preferred

Salary and Benefits:

  • Competitive salary
  • Comprehensive benefits package including medical, dental, life insurance, and 401K
  • Paid time off accrual (sick and vacation)
  • Most federal and state holidays
  • Early work hours and a business casual work environment

We value diversity and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, gender identity, protected veteran status, or on the basis of disability.