Health Care Resource Centers is a progressive substance abuse treatment organization committed to the highest quality of patient care. We offer medical-assisted treatment in an outpatient environment. HCRC has an immediate opening for a full time (40 hours per week) Counseling Supervisor in our Jamaica Plain, MA location. We offer a competitive salary and a full spectrum of benefits, including medical and dental and paid-time off. Come work for a company where you are considered part of a TEAM!
The ideal candidate will be responsible for assisting the Treatment Center Director with establishing, refining and implementing the goals and objectives of HCRC; oversee clinical supervision/staff development, interviewing/training/education, handling of patient care needs/issues, mediating any patient or staff conflicts and administrative duties as determined by the Treatment Center Director.
Direct and supervise all intake operations.
Review intake assessments for quality.
Develop, coordinate and implement orientation and training methods for all new employees.
Provide direct supervision to clinicians as well as assist in the ongoing supervision of staff through meetings, in-service training’s, guest speakers and reviewing literature.
Direct pre-admission decisions, case reviews and counseling meetings to ensure services are provided in accordance with policies, procedures and regulatory requirements.
Respond, as needed, to patient grievances and complaints.
Hearing Officer reviewing termination appeals.
Mediate clinician/patient conflicts.
Manage the day to day patient needs issues that may arise.
Provide counseling services, as determined by supervisor.
Monitor case assignments and ensure appropriate caseload mix.
Review billable hours on a weekly basis.
Provide guidance concerning day to day delivery of program elements to ensure smooth operation.
Assist in quality assurance chart reviews, assessing clinical and medical documentation to ensure compliance with regulation and program standards.
Assist in implementation of Quality Improvement Program, initiatives and goals.
Provide on call coverage.
Assist in annual reviews as determined by supervisor.
Masters Degree in Behavioral Science required; LICSW or LMHC required; MSW preferred. Must have prior supervisory experience, be self motivated and directed. The Counseling Supervisor will have a positive attitude toward our chemically dependent patients and previous experience working with this population.
Conduct employment interviews with Clinical Manager and Practice Manager
Other related duties as determined by supervisor.