Certified Phlebotomy/Medical Assistant
Health Care Resource Centers, a progressive substance abuse treatment organization committed to the highest quality of patient care, is seeking a Full-Time Medical Assistant at our Hudson, NH location.
The ideal candidate will provide administrative support to the medical department. Quality of work, performance expectations and responsibilities will be conducted in a manner that is consistent with the organization’s mission statement, goals and objectives and with current standards of practice and research trends.
Validate patient’s acceptance into our treatment program and assist patients in completing insurance forms for submission
Perform all aspects of laboratory specimen collection per HCRC guidelines
Manage monthly patient lists for all testing
Triage/manage questions, phone contacts, and fax messages regarding hospitalizations
Call patients who are AWOL two days, scheduling a counseling appointment as appropriate
Escort patients to and from waiting room; take vital signs, pulse and blood pressure, blood draws and record in EMR as directed
Review and complete required information on forms (i.e. Releases of Information) with patient
Assists M.D/D.O./P.A./N.P. as needed.
Follow appropriate scheduling of patients (i.e. time allocation and efficient scheduling), including lab tests
Inform medical provider of patient flow issues during clinic hours
Request and obtain needed medical records and scan into EMR
Print and fax required collateral letters (i.e. Pregnancy)
Chart audits for insurance, medical or patient care QA
Fax and track dual enrollment forms
Inventory, order and stock supplies as needed.
Attend weekly staff meetings and in-service trainingsRequirements:
• Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers.
• Ability to communicate professionally with staff and neighbors
• Ability to work with a diverse population
• Experience working in crowd control
• Experience in a customer service setting