Description

• Schedules intake appointments for potential new patients.
• Schedules Patient annual physicals
• Interview all new potential patients to assure qualifications/eligibility for Methadone program
• Gather all information of Heroin/Opiate use for physician to determine patient addiction and eligibility.
• Completes an intake packet with each patient upon intake.
• Responsible for collecting samples and completing rapid drug screens.
• Provide Patient with information to apply for Medicaid.
• Input all patients’ demographics into computer SAMMS.
• Works directly with Nursing and physicians daily.
• Assists with light clerical duties such as filing, copying and typing.
• Responsible for keeping patient emergency information up to date.
• Provide Superior patient services to all Patients/Visitors and answer all questions while upholding company policy and procedures while maintaining HIPAA Compliance.
• Ensure all intake patients properly fill out and sign all forms correctly,
• Faxes outgoing information including but not limited to dual enrollments and requests for information.
• Manages multiline phone system incoming call and forwards call to the appropriate staff member.
• Responsible for verifying insurance eligibility information.
• Generates Reports for Billing.
• Completes check in process so patient may proceed to dispensing area.
• Follows all clinic policies and procedures, as well as, state and federal regulations.
• Assists with chart audits, filing, and making new charts.
• Coordination of transfer paperwork with local hospitals and uploading documents into patient electronic file.
• Other duties as assigned.

• High school diploma or equivalent from an accredited secondary education institute required.
• Experience and knowledge of state and federal healthcare regulations required.
• Prior experience with identifying if a patient meets criteria for admission to a program.
• Demonstrated experience in managing multiple priorities.
• Must be a self-starter, proactive, organized and possess strong interpersonal and communication skills with the willingness to learn required.
• Must have a detail-oriented approach and be able to maintain a high level of ownership and accuracy.
• Proven competency with MS Office applications, including Word, Excel and PowerPoint required.
• Adaptability in a challenging and dynamic environment; understand and work well in a matrixed organizational structure required.
• Satisfactory references from employers and/or professional peers
• Satisfactory drug screen and criminal background check.