*Technical Support Representative

Technical Support Reading, United Kingdom


Barracuda Networks offers industry-leading solutions for network security with focus on enterprise firewalling, content security and data storage, protection and disaster recovery. For the extension of our team we are currently looking for a talented

Location: Reading


Your responsibilities

  • 1st to 3rd level support for top global customers
  • Independent handling of complex support requests
  • Remote support of customers and partners
  • Close collaboration with other departments and worldwide locations


Your qualifications

  • Completed technical education (degree or similar)
  • Good knowledge and experience in the field of network / IT security and / or data protection
  • Certifications in the areas of security, networking (CCNA, CCNP, etc.) are an advantage
  • Experience in Data Protection (backup systems, e-mail archiving, etc.) is an advantage
  • VMware and Hyper-V virtualization experience is an asset
  • Experience with Microsoft Windows Server, as well as Exchange and SQL advantageous
  • Experience in the field of Linux Command Shell beneficial
  • Experience in SW Testing and SW Development is an advantage
  • Structured and independent working style
  • High level of customer and service orientation
  • Good English language, additional European languages also beneficial.


We offer

  • A challenging position in a talented and motivated team
  • International environment with excellent training and development opportunities
  • An open working atmosphere in a dynamic team with numerous benefits
  • As much coffee, tea and fruit as you can handle


Ready for Barracuda? Apply today via jobs_emea@barracuda.com