Inside Strategic Alliance Manager

Sales Durham, North Carolina

Avalara is looking for a passionate, high energy Inside Strategic Alliance Manager to join our rapidly growing organization.


• Identify, establish and grow partner relationships while managing multiple accounts
• Build out & maintain partner profile information and contact information as well as log calls and communications in SalesForce (SFDC)
• Act as the point of contact to increase partner knowledge and proactively train partners regarding general tax, Avalara product, services, resources and differentiators
• Generate partner driven pipeline through pro-active prospecting with partner sales and consulting teams
• Support Partner Marketing Managers with marketing and co-marketing opportunities (lunch-n-learns, seminars, webinars, campaigns, trade shows) for key partners
• Grow your partner account base through pro-active recruitment in targeted channels
• Provide clear and organized reporting regarding your active partners, target partners, and territory.
• Support Quarterly Business Reviews with resellers and assisting Strategic Alliance Managers in monitoring progress towards strategic goals, maintain momentum in specific channels
• Provide feedback to channel peers and leadership regarding market intelligence, competition, knowledge gaps and other valuable insights gained while working with partners
• Act as a liaison between our sales teams and partners to help build working relationships resulting in growing our bookings numbers/meeting and/or exceeding your territory goals
• Manage a daily que of partner inquiries regarding sales, product, commissions, customer escalations, etc
• Ability to travel up to 25%

Skills and Abilities
• Bachelor’s degree
• Must have 2+ years of Partner/Channel experience in the Technology industry
• Strong customer service experience, developing and maintaining relationships
• Possesses a solid sales foundation with an outgoing, optimistic personality
• Ability to create genuine relationships through phone, email, and web meetings
• Flexible and adaptable self-starter with the ability take ownership and initiative approaching all tasks and projects proactively
• Must have a passion for your work and an ability to apply that passion to both daily tasks and larger projects
• Collaborative and team-oriented attitude
• Effective problem-solving capabilities
• Ability to prioritize and complete multiple tasks with little to no supervision
• Intellectual curiosity, humility, accountability and positive approach

About Avalara

Avalara helps businesses of all sizes achieve compliance with transaction taxes, including sales and use, VAT, excise, communications, and other tax types. The company delivers comprehensive, automated, cloud-based solutions designed to be fast, accurate, and easy to use. The Avalara Compliance Cloud® platform helps customers manage complicated and burdensome tax compliance obligations imposed by state, local, and other taxing authorities throughout the world.

Avalara offers more than 600 pre-built connectors into leading accounting, ERP, ecommerce and other business applications, making the integration of tax and compliance solutions easy for customers. Each year, the company processes billions of indirect tax transactions for customers and users, files more than a million tax returns, and manages millions of tax exemption certificates and other compliance documents.

Headquartered in Seattle, Avalara has offices across the U.S. and overseas in the U.K., Belgium, Brazil, and India. More information at

Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.