Associate Analyst

Operations Shivajinagar, Pune

Department Overview: Business unit that performs services supplementing the CertCapture product which reduces customers’ exposure in a sales tax audit. Avalara’s Managed Services team handles collection of certificates and related data for processing & ensure every certificate is complete and valid.  During processing and updating the information is validated for accuracy, so these certificates stand-up under audit.  Team utilize the powerful CertCapture campaign module for sending personalized requests for new or updated certificates when certificates are missing or getting close to expiring.  And our team provides detailed reporting of the work performed each month, as well as metrics related to the health of certificates and exposures.

Essential Duties and Responsibilities:

  • Facilitate and manage timely & accurate validation of exemption certificates
  • Ability to meet the SLA’s and ensuring accurate and timely reporting
  • Verify the form meets the governmental and customer audit minimum requirements
  • Communicate to manager ongoing status and unusual forms encountered.
  • Find and implement opportunities for process improvement and build efficiency
  • Stay abreast of all the updates & trends, support overall production/Accuracy goals

  • Willing to work in overlapping timings
  • Nice to have - experience / knowledge in sales tax domain
  • Knowledge of Windows, MS Word, MS Excel is a must
  • Excellent communication
  • Excellent logical and analytical skills
  • Excellent Organizational skill
  • Team player