Field Service Representative- PDI Technician

Customer Service Birmingham, Alabama


Description

Do you want to be a Field Service Representative-PDI Technician?

 

Can you be comfortable being uncomfortable? Are you fine with always speaking your mind? Can you lead, execute, and stay focused despite many distractions, and do the work yourself if needed?

 At Autocar, we fight for the customer’s needs. We invest in and grow businesses that disrupt their industries by putting the customers’ needs first. From big data to industrial manufacturing, we deliver tools that transform the work of the people that use them.


It takes a special kind of person to be a part of this business in transformation. We are privately owned and expect our team members to act with an owner mindset: Relentless about creating value for the customer. Dogged about finding efficiencies and eliminating waste. Standing arm in arm with the rest of the team until the job is done—and ready to do it again the next day, with a smile.

 It is not easy do things differently. But we do it—because we are passionate about improving our business and the lives of the people who use our tools.

 

Your Mission

  • To perform pre-delivery inspections and make corrections to prepare the completed vehicle for delivery to the customer
  • To trouble shoot and repair service related problems that arise in the field with equipment at body companies, dealerships and customer sites.
  • Diagnose all unit concerns called in or submitted to our Solutions® Call Center to ensure customer satisfaction

 

Where will you work? The Field Service Engineer – PDI Technician role will be based in the Birmingham facility.

What do we offer in benefits? We offer an attractive compensation and benefits package, to include fixed base salary, variable compensation, and benefits including medical, dental, vision, short and long term disability, tuition reimbursement and 401K plan.

 

www.gvwgroup.com

www.autocartruck.com