Billing Analyst

Billing Plano, Texas


Description

AutoAssure, an Extended Vehicle Service Plan company located in Plano, TX is looking to hire a Billing Customer Service Agent to join our growing team. Our Billing Analysts work with our existing customers across the country providing solutions to their billing needs.

Responsibilities:

  • Perform consultative sessions on inbound and outbound calls to discuss payment options, processing payments and payment date changes
  • Perform area administrative duties as required
  • Manage inbound email billing requests internally and from customers
  • Assist the team in achieving monthly collection goals
  • Assist Manager on specially assigned projects

Our Billing Analyst Possess:

  • Minimum of two years of experience in a phone intensive customer service environment
  • Thrives working in a fast paced environment
  • Personal performance enhances our world class customer service environment
  • Excellent interpersonal and teambuilding skills
  • Must be a self-starter, adaptable to new concepts and exhibit a strong initiative
  • Good analytical and problem solving skills
  • Excellent organizational skills with the ability to multi-task
  • Ability to exercise good judgment and decision-making under pressure
  • Strong sense of urgency and time management skills including a strong work ethic and results oriented
  • Proficient in MS Office and Excel
  • Excellent verbal and written communication skills
  • Collection experience a plus

AutoAssure Employees Enjoy:

  • Salary plus performance based bonus potential 
  • A fun and casual work environment 
  • Medical Benefits (including Dental and Vision) 
  • Company paid Long Term Disability 
  • A company matched 401(k) 
  • Growth potential 
  • PTO and Floating Holidays
  • Company planned fun quarterly events
  • Recognition Committee for monthly, quarterly, and annually awards
  • A new conveniently located, state of the art facility including on site snack bar

 
AutoAssure is an equal opportunity employer.