Ashoka - HR & Operations Manager - UK

Talent/Human Resources London, United Kingdom


Position at Ashoka

Ashoka – HR & Operations Manager – UK

The Opportunity

Ashoka's vision and mission are to build a world where everyone is a changemaker.

Our world is changing in profound ways. While we don’t know which problems will appear tomorrow, we do know that they will be increasingly complex and interconnected. That’s why more than ever we need people to jump in, work together, and solve problems in imaginative ways. This “Everyone a Changemaker” (EACH) world is a world where each of us has the confidence and support to make changes for the good of all. Where every child, parent, educator, business leader, tech entrepreneur, nurse, lawyer, civic leader has the opportunity and know-how to shape a more resilient, sustainable, and just future.  

Globally, Ashoka has spent the last 40 years building and cultivating a community of change leaders who transform institutions and cultures to support changemaking for the good of society.

We are looking for someone who shares our passion for this cause. The ideal candidate is eager to apply their solution-driven and pragmatic mindset, balanced with careful risk-based assessments, to help the team to achieve its goals. They are attentive to details, resourceful, empathetic, enjoy challenges, disciplined in repetitions, work well in a fast-paced environment, thrive in collaborations with stakeholders with diverse backgrounds.

Key Responsibilities

Staffing Decisions, Staff Engagement and HR Matters

  • Advise management team on how to approach different HR matters, adhering to all local labour and employment regulations.
  • Contribute to staffing conversations, from identifying skill gaps, to setting job scope and salary, to choosing appropriate recruitment strategies.
  • Monitor adherence to policies set by Global Talent, adapt procedures and administrative systems to follow local regulations.
  • Responsible for the staff engagement budget, reporting to the management team and working with the rest of the team to decide the appropriate usage of the budget, for professional development, staff wellbeing and other staff engagement activities.

Recruitment Tactics and Process

  • Assist hiring managers in understanding and following policies & procedures set by Global Search team.
  • Work with hiring managers to determine the best recruitment tactics.
  • Manage job applications and schedule interviews on the JobVite platform.
  • Support hiring managers in engaging shortlisted candidates and set appropriate expectations for them.
  • Conduct interviews, background research and reference checks as necessary.

Day-to-day Talent Operations and Administration

  • Manage tasks and processes relating to talent operations, e.g. employment contract, onboarding, paid & unpaid leaves, annual performance review, change in working pattern, disciplinary and grievance process, employment termination, etc.
  • Coordinate with the finance staff in processing monthly payroll, pension contributions and annual insurance policies renewal.
  • Coordinate with and obtain advise from (internally) Global Talent team, Integrity (legal) team, IT team, European Operations team, (externally) pro-bono lawyers, payroll agency, as and when needed.
  • Administrative support to the board of trustees, including schedule board meetings and annual general meetings, coordinate and distribute meeting papers, minutes taking, trustees’ expense reimbursements, etc.
  • Office management.

Skills & Experience

  • Problem-solving skills and willingness to face unique challenges, through collaboration with various stakeholders to achieve desirable outcomes.
  • Ability to navigate conflicting perspectives and collaborate with different parties to reach a win-win scenario.
  • Excellent empathetic communicator, both verbally and in writing; the ability to clarify complicated process; active listening.
  • Desire to work in a fast-paced, entrepreneurial environment with a diverse group of smart, caring colleagues who want to make a meaningful change in the world.
  • [Desirable] Working experience in HR department, or in talent management.
  • [Desirable] Knowledgeable in UK employment and labour laws.

Personal Qualities

Ashoka has a rigorous screening process for hiring staff at all career stages. All applicants for all positions must possess the following qualities along with the appropriate degree of experience:

  • Entrepreneurship/Intrapreneurship: Compelled to take creative initiative and ownership (e.g. founding an organisation or company, starting a movement, or re-shaping the work of an existing organisation). Demonstrates relentless and realistic how-to-thinking and passion for seeing their ideas come to life.
  • Understanding and belief in the Everyone a Changemaker vision: Understands and believes the Everyone a Changemaker vision at a gut level. To be able to innately “get” this, candidates should have a broad and inquisitive intellectual and a thinking pattern that connects the dots between historical trends and current social context.
  • Emotional and Social Intelligence: Ability to work efficiently and respectfully in teams, putting organisational/team goal first (personal glory second).
  • Ethical Fibre: Exceptionally strong ethical behaviour; self-reflective, strong empathy skills, trustworthy.
  • Self-Definition: Expects that changing the world in big ways and on a continental scale is what they will do in life.

To Apply & Other Details

This is a permanent position based in UK (preferably in or near London) with some national and international travel when permitted. It is not a visa-bearing role, so you must have the right to work in the UK to apply.

If this sounds like your next challenge, and you want to work with an international network of social impact leaders, then we’d love to hear from you! To apply, please submit via the JobVite platform, your 2-page CV alongside a 1-page cover letter that briefly describe your background and an explanation of your interest in the role.

  • Ideal start date: 1 September 2021 (or earlier)
  • Commitment: Full-time (flexible working arrangements will be considered with the right candidate).
  • Salary range: £35,000 - £45,000 p.a., dependent on experience.
  • Hybrid work arrangement: Subject to government's guidelines and legislations on COVID, there is flexibility to to work remotely occasionally. 
  • Benefits: 25 days of paid leaves plus bank holidays, 3% employer pension contribution, travel insurance coverage, discretionary parental leaves & pay, flexible working pattern.
  • Application deadline: Open until position is filled; applications will be reviewed on a rolling basis.

We are currently seeking to widen the diversity of our team to push for greater equity in the social entrepreneurship and citizen sectors.