Control Room Operator - Production

Field Operations Cambridge, Ohio


Ascent Resources is seeking an experienced Control Room Operator. This position is located in Cambridge, OH and will report to the Foreman – Production.

Assisting Production Management Team and field personnel by handling incoming calls to the Operations Center. Using internet and computer-based systems to monitor tank levels, Gas and Oil production rates, and assist Ascent Field Staff with all Production Operations.

Primary Duties & Responsibilities
• Answer calls from field personnel, drivers, outside carrier partners, outside pipeline control groups
• Provide a high level of customer service to assist with adjusting planned dispatches to accommodate all changes in operating environments. Examples include operational removal/delivery requests, load cancelations, carrier availability, and equipment issues
• Accurately communicate urgent needs to Production Management
• Work with Operational Supervisors, Field Staff, Consultants, and other department personnel on miscellaneous projects
• Track Nominations and downtime.
• Monitor pressures/alarms and communicate needs to appropriate personnel.
• Communicate between shifts on all operational concerns, issues and ongoing projects
• Other duties assigned as needed

Knowledge, Skills & Abilities
Minimum Requirements:
• Basic Microsoft Windows / Office experience
• Customer service skills, accuracy, patience, strong work ethic and ability to work within a team environment
• Multi task in a four to six monitor computer setup environment

Education & Work Experience Required
Minimum Requirements:
• HS Diploma or equivalent required
• Customer service experience preferred
• Previous Dispatch experience preferred
• Previous Production experience
• SCADA and/or PI experience preferred

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
• Requires prolonged sitting, some bending and stooping
• Occasional lifting up to 25 pounds
• Manual dexterity sufficient to operate a computer keyboard and phone systems
• Requires normal range of hearing and vision

Ascent Resources provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Ascent complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.