Arrow Senior Living Management wants every person who chooses to join our team to understand that they play a very important part in a much larger story of residents’ lives. It is our hope that Arrow team members create joy-filled memories with this respected generation. And because there is no greater gift that someone can give than their time, we thank you for your generosity.
1) To be a “Goal Setter.” Working alongside Wellness leadership, you will be a part of the planning, organizing and execution of regional Wellness strategies.
2) To be a “Talent Trainer” when onboarding and orienting new Wellness leadership in your region. It is your job to introduce company philosophies and best practices to our newest leaders, ensuring they are set up for success.
3) To be a “Care Coach.” Whether working through care assessments, a management opportunity with team members or implementing best practices in Wellness, it is your job to coach teams through possible Wellness issues.
4) To be a “Master of Quality Assurance.” This position reviews and audits all facets of the wellness department. Resident wellness files, med carts, care assessments, logs and other standard processes that encompass wellness documentation.
This position description is designated to outline primary duties, qualifications, and job scope, but not limit the individual or the organization to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.
- Identify and act on opportunities to support communities within assigned territory to ensure both operational and clinical outcomes comply with local, state and federal regulations as well as company standards.
- Collaborate with community leadership team and company Wellness leadership team to ensure effective and ongoing education and training of team members, including execution of onboarding processes as well as evaluation and recording of individual and Wellness team performance, provide coaching and counseling, and make appropriate developmental or performance recommendations.
- Provide both initial and quarterly education to community Wellness Directors to ensure an exceptionally welcoming atmosphere in which assisted living residents may feel productive, social, and enriched.
- Collaborate with company Wellness leadership to identify and execute on quarterly key performance indicator criteria and/ or policy development to achieve high level of quality and productivity.
- Create successful partnership and develop ongoing opportunities to design and implement comprehensive strategic growth plans for Arrow Senior Living communities with company Wellness Management team, Regional Directors of Marketing and Operations, as well as leadership teams within assigned territory.
- Develop and/or lead monthly Wellness information training sessions in accordance with overall company education and training strategies and goals within assigned communities.
- Collaborate with company Wellness leadership team and community leadership team to organize clinical information/data to identify/explain major trends, identify underlying issues and generate action plans to achieve long-term community and company goals.
- Schedule and complete weekly site visits to communities and successfully ensure follow through with Wellness Directors while providing guidance and consistent leadership training within each community.
- Step into open Wellness Director positions and work onsite at a community during transitions or when otherwise needed for extended periods
- Keep abreast of health care industry trends and regulatory requirements through active participation in local and state associations, attending courses and reviewing industry publications.
- Provide regular reports and updates to company Wellness leadership team, Regional Operations, and community leadership team on a timely basis.
- Be at least (21) years of age.
- Must have Registered Nurse license, in good standing
- Shall have two (2) years of college; at least three (3) years of experience providing residential care to the elderly; or equivalent education and experience as approved by the licensing agency.
- Thorough working knowledge of current care standards and regulations.
- Experience in hands-on care of memory-impaired residents.
- Comprehensive working knowledge of current medication regulation and law.
- Knowledge of the requirements for providing care and supervision appropriate to the residents.
- Ability to communicate with physicians, pharmacies, families, and community staff.
- Ability to direct the work of others and to provide the necessary leadership for measurable growth and satisfaction in performing the work.
- Be of good character and a continuing reputation of personal integrity.
- Must be willing to travel regularly and work onsite for extended periods
- Be in good health, and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than (6) months prior to or (7) days after employment.
- Demonstrates freedom from pulmonary tuberculosis by a health screening performed by a physician not more than (6) months prior to or (7) days after employment.
- Must be criminally cleared by criminal background check.
- Must have a clean driving record as per the insurance carrier’s policy.
- Hold a current state issued license or certificate.