Associate Marketing Manager

Marketing and Account Management New York, New York


The Associate Marketing Manager participates in marketing activities for assigned client teams. S/he provides client and brand team leadership, begins to develop client relationships and is regarded by the internal teams as a trusted resource. S/he is responsible for industry research, data collection and reporting that support the team’s ability to drive client satisfaction, revenue growth, and business profitability for his/her assigned accounts. S/he will work with senior marketing team members to escalate challenges and risks that impede client success and internal efficiency.   S/he has an entrepreneurial spirit, identifies new business opportunities within the client account.  S/he well organized, provides thoughtful input, and is developing the ability to manage brand team resources effectively.


Marketing Acumen:

  • Begin to understand the client’s business and develop current industry knowledge
  • Demonstrate and shows initiative in keeping current with all emerging marketing trends
  • Work to understand business problems/challenges and begins to work with the Marketing Director client to apply our solutions to their problems feeding the process to deliver great work
  • Actively contribute to team meetings and brainstorming sessions
  • Capable of inspired thinking

Relationship Management:

  • Developing abilities in creating trusting relationships at the peer level of the client organization; minimal level of client contact
  • Establish working relationships with internal teams demonstrating open communication, tact and diplomacy
  • Understand and anticipate the client’s business needs; provide insight beyond current project(s)

Operational Aptitude:

  • Provide support to client and brand teams to deliver projects/initiatives on time and on budget
  • Proactively manage client expectations by communicating project and profit risks to brand team and Marketing leadership
  • Oversee management of specific project as assigned
  • Participate in achieving project/client objectives through own activities with significant direction and support from others
  • Develop an understanding of intra-agency processes to efficiently execute work


  • Express oneself clearly and concisely in oral communications
  • Write in a clear and concise manner
  • Organize ideas and information logically and sequentially
  • Move team members to desired action through clear and persuasive delivery of information
  • Developing formal and informal presentation skills



Makes Self and Team Better

  • Set personal development goals and engage in learning opportunities to achieve them
  • Actively participate in knowledge-building and knowledge sharing activities
  • Train, develop and coach Interns to continuously add value to clients and Arnold
  • Provide constructive feedback to brand team members

Makes Agency Better

  • Seek information on industry structure, trends, initiatives, and issues
  • Beginning to develop a point of view on best practices and solutions across functions
  • Provide Agency Marketing team with case studies of client work, results, etc.
  • Take an active role in building a positive agency culture
  • Assist with new business development activities, pro bono client activity and agency initiatives 


Business Management

  • Partner with Account Operations to insure project scope, metrics, and delivery are aligned to deliver on-time, on strategy, and on-budget solutions


  • Understand client scopes of work and identify projects that are beyond the agency scope

Margin Management

  • Understand account financials and adheres to agency policies and process to manage costs to help meet or exceed profit margin targets 

Required Knowledge & Skills

  • Bachelors Degree Required
  • 0-2 years of applicable marketing and agency experience
  • Ability to keep composure and lead in high stress situations
  • Demonstrated excellence in interpersonal skills, especially in situations involving consensus and team building with strong problem solving abilities
  • Demonstrated exceptional organizational skills

Star qualities necessary to proceed to next level

  • Displays a passion and talent for one’s craft along with a desire to keep progressing
  • Proficient knowledge of department operations
  • Ability to thrive in a fast paced, changing environment and is able to adapt to changes while minimizing impact on project momentum
  • Participates in and adds value to client calls/meetings
  • Leadership potential