Customer Service Representative

Customer Service Aurora, Colorado

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Description

ARC Document Solutions, Inc. (NYSE: ARC) provides technology and services to businesses of all types, with a focus on the architectural, engineering, and construction industry, in thousands of customer locations nationwide, 170 worldwide service centers, and secure document storage in the cloud. Find out more at www.e-arc.com. 

  

Who we’re looking for: 

ARC is looking for a Full-time Customer Service Representative with a strong background in printing to help us continue to provide the best employment experience for employees; and, continued excellent service for our customers. The Customer Service Rep works directly with the Sales and Operations teams by coordinating and processing orders for material or merchandise received by mail, e-mail, fax, telephone, or personally from customer or company employees, according to customers’ requirements.   

Salary: $20 - $23 per hour
In this role you will: 
  • Greet customers and answer incoming phone lines.
  • Receive incoming work orders.
  • Process paperwork for production.
  • Invoice completed jobs.
  • QC work for accuracy.
  • Keep work area clean and tidy.
  • Assist with inventory and supplies.
  • Assist production as needed.
  • Positive attitude and GREAT customer service skill
  
Requirements: 
  • Experience with customer service preferred
  • High school diploma or equivalent
  • Experience with Microsoft Office programs
  • Good verbal and written communication skills
  • Attention to detail of work
  • Able to lift 35 lbs. occasionally

  

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [email protected] and use the words “Accommodation Request” in your subject line. 
 
We are an Equal Employment Opportunity (“EEO”) Employer. 
It has been and will continue to be a fundamental policy of ARC Document Solutions and RIOT Creative Imaging not to discriminate based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. 
This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. 
 
 
To all recruitment agencies: 
ARC does not accept agency resumes. Please do not forward resumes to our Careers alias or other ARC employees. ARC is not responsible for any fees related to unsolicited resumes. 
 

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