Sr. Events Technology Manager
Description
Your Impact
- Event Systems Design: Lead the build and configuration of advanced registration workflows in Cvent, including custom forms, payment processing, and confirmation logic for in-person, virtual, and hybrid environments.
- Strategic Data Integration: Manage the bi-directional sync between Cvent and Marketo, ensuring event status updates (Registered, Attended, No Show) trigger automated nurturing and real-time sales alerts.
- Salesforce Ecosystem Management: Map event data fields from Cvent and Jifflenow to Salesforce to maintain high data integrity; link registrations to Leads/Contacts and oversee lead scoring and routing.
- Advanced Analytics & Visualization: In partnership with Marketing Ops, design and maintain interactive Tableau dashboards to visualize event ROI, pipeline impact, and budget performance.
- Operational Excellence: Serve as the technical lead for meeting management via Jifflenow and pioneer the use of AI tools to improve event planning efficiency and execution.
- Collaboration & Leadership: Elevate the collective output of the Marketing Events team by mentoring peers on technical best practices and dreaming big to disrupt status-quo event operations.
Qualifications
- Expert Domain Knowledge: Proven experience managing a complex event technology stack, specifically acting as a power user for Cvent and Jifflenow.
- Technical Proficiency: Deep understanding of CRM and MAP ecosystems (Salesforce and Marketo), including campaign management, data mapping, and API-based data sourcing.
- Data-Driven Mindset: Ability to build sophisticated reports and interactive dashboards in Tableau; you thrive on healthy debate fueled by data to own your results.
- Strategic Change Management: Experience auditing legacy processes and implementing new, scalable technical solutions that reduce mundane tasks and increase autonomy.
- Collaborative Spirit: A "Paddle as One" mentality, thriving in a highly collaborative, cross-functional environment where you prioritize clear communication and transparency.
Must Haves
- BA/BS degree or higher.
- 6+ years in event marketing and conference management, with extensive experience with event technology platforms.
- Significant experience with Cvent (registration, payment processing, and hybrid event modules).
- Expertise in Salesforce (Sales Cloud) and Marketo integration logic.
- A passion for industry-leading innovation and a relentless drive to "Raise the Bar" in event technology.
- Travel is 20-30% for onsite events.
Please note that compensation is just one aspect of a comprehensive Total Rewards package. The compensation range listed here does not include additional benefits or any discretionary bonuses you may be eligible for based on your role and/or employment type.
Regular full-time employees are eligible for benefits - see here.
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About AppFolio
AppFolio is the technology leader powering the future of the real estate industry. Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit appfolio.com.
Why AppFolio
Grow | We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.
Learn | We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.
Impact | We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.
Connect | We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.
Paddle as One.
Learn more at appfolio.com/company/careers
Statement of Equal Opportunity
At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you’re always welcome at AppFolio.