User Experience Designer

Product Management Santa Barbara, California

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Description

Hi, We’re AppFolio.

 

We’re innovators, changemakers, and collaborators. We’re more than just a software company — we’re a cloud-based powerhouse that creates products to make our customers’ lives easier. We’re revolutionizing the way people do business, and we want your ideas, your enthusiasm, and your passion to help us keep on innovating.

 

We love where we work, and you can, too.

 

AppFolio is looking for a User Experience (UX) Designer to join our dedicated team creating a best-in-class leasing experience for our residential property managers. Our ideal candidate will be a pro-active systems thinker who enjoys the challenge of working in data-heavy, technical spaces.

 

The UX Designer is a dedicated member of a small, cross functional scrum team and is primarily responsible for understanding root customer problems and prototyping and validating design solutions made in collaboration with other team members. An evangelist for user-centered design, this individual has a unique talent and passion for translating complex tasks into simple interactions, driving ease of use as our key competitive advantage.

 

The ideal candidate will be an excellent communicator, a systems thinker, knowledgeable and eager to apply Agile and Lean UX techniques, comfortable in a fast-moving organization, excited to collaborate with Software Engineers, QA Engineers, UX Designers, and Product Managers to build revolutionary software solutions.

 

 
Responsibilities:
  • Collaborate with Engineering and Product Management to ensure a consistent and high-quality user experience across complex workflows in the Leasing domain 
  • Collaborate with Product Management on roadmap and strategy, working as a tireless advocate for the end user and helping to balance those needs with those of the business
  • Meet complex design challenges by participating alongside engineering, QA, and product in LeanUX-inspired activities such as design studios and story mapping
  • Ongoing, close collaboration with team members during each sprint, including impromptu discussions and brainstorming activities, as well as pairing with engineers on design feasibility
  • Supporting the team as needed with wireframes, flow diagrams, rapid prototypes and mock-ups to efficiently communicate and validate design ideas
  • Facilitate user research, in collaboration with the team, to validate ideas and prototypes, as well as conduct ongoing usability testing of the working software
  • Evangelize a cohesive user experience via the consistent use of UI patterns from our design system

 

Qualifications:
  • Strong technical aptitude, product common sense, and curiosity combined with a genuine love for products, people, and user experience
  • A portfolio of software design that demonstrates your design process, skills and creativity
  • Experience with a variety of UX deliverables (wireframes, user flows, mockups, prototypes, etc.), paired with a keen sense of when to choose the right tool(s) to communicate the design
  • Experience conducting user research, distilling data to insights, and using insights to inform the product experience
  • Excellent communication, collaboration, and problem-solving skills
  • Knowledge of Agile UX and Lean UX methodologies and experience working in a highly collaborative, agile environment is a huge plus
  • Advanced proficiency with design and prototyping tools, preferably Figma
  • Minimum of 2 years of experience in user experience design
  • Previous experience with enterprise back office solutions, BI, reporting and integrations are a huge plus



Compensation & Benefits
The base salary/hourly wage that we reasonably expect to pay for this role is: $104,000 - $140,000. The actual base salary/hourly wage for this role will be determined by a variety of factors, including but not limited to: the candidate’s skills, education, experience, etc. Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type.
Regular full-time employees are eligible for benefits - see here.   

 

Why AppFolio

Grow | We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.

Learn | We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.

Impact | We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.

Connect | We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.

Paddle as One.

Learn more at appfolio.com/company/careers

Statement of Equal Opportunity

At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you’re always welcome at AppFolio.

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