Server - Hewing Hotel

Food & Beverage Minneapolis, Minnesota

Position at Hewing Hotel

Hewing Hotel, located in the North Loop of Minneapolis, has an opening for Servers in our Food and Beverage Department.

Hewing Hotel takes a sustainable approach to food and beverage - sourcing from and collaborating with regional farmers and purveyors, working with local breweries, coffee roasters and spirit makers, and connecting the staff and guest with the source as much as possible. The menu is heavily driven by seasonality.

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  • Deliver exceptional service consistently
  • Anticipate and service guests’ needs
  • Greet each guest promptly, courteously, graciously with eye contact, a smile and good posture
  • Recognize regular guests and greet them by name
  • Offer guests an enjoyable, expertly served beverage/dining experience conforming to guidelines of excellence for quality, professionalism and friendliness
  • Serve and clear food and beverage items in an unobtrusive and professional manner
  • Be familiar with the menus, including preparation, ingredients and description
  • Be familiar with the wine list and wine and beverage service including stemware used
  • Complete opening and closing sidework as assigned and have all tables set according to standard
  • Provide confident and educated advice on menu options as well as food and beverage pairings, including specials for the day
  • Serve any dishes to guests while explaining the contents and preparation
  • Preset tables with appropriate items for each course when necessary
  • Follow the established procedures to ensure knowledgeable, correct and efficient order taking
  • Prepare and service beverages for servers and guests in a speedy, efficient and professional manner
  • Carry trays with all food and beverage items
  • Reset tables quickly and efficiently
  • Prebus tables to clear any dirty silverware, glassware, plates and/or debris whenever possible
  • Ascertain a guest’s satisfaction and handle any problem which may arise by informing a manager of the problem and how it was resolved
  • Recognize and address potential intoxicated, disruptive or undesirable guests
  • Conduct oneself in a professional manner at all times to reflect the hotel standards

Additional Requirements:

  • Good reading, writing and oral proficiency in the English language
  • Must have a high school education or equivalent experience
  • Minimum of 2 years of food and beverage experience
  • Great wine and food knowledge
  • Able to work well unsupervised
  • Computer skills helpful but not required
  • Able to work alone without direct supervision
  • Demonstrate high degree of drive and determination
  • Constantly recommend service and product improvement to better the operation
  • Keep the work area clean and tidy at all times
  • Attend all required meetings
  • Follow proper payroll and uniform procedures including a clean, complete uniform, including pens, lighter, wine key and server book
  • Properly handle and report associate and guest accidents
  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
  • Assist with responsibilities and duties in other departments and as assigned by management
  • Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel

 Teamwork:

  • Maintain a good working relationship with other associates by promoting teamwork and fostering a harmonious working climate
  • Partake in a positive work ethic and surrounding environment

Physical Demand:

Positions

  • Continuous standing and walking
  • Negotiating wet tile floor and steps
  • Fine motor coordination is needed to pour beverages, decorate cocktails and folding napkins

Forces

  • Trays weigh 30lb.
  • Carts: 250 lbs. (12-20 lbs. of push/pull force required)
  • Hot box: 20 lbs.
  • Banquet tables & chairs

Aparium Hospitality Services, LLC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. The Hewing Hotel is a smoke-free, drug-free facility, and equal opportunity employer.