Housekeeping Supervisor - Detroit Foundation Hotel

Housekeeping Detroit, Michigan

Position at Detroit Foundation Hotel

Do you want to be part of the exciting revitalization of Detroit?  Aparium Hotel Group is looking for Housekeeping Supervisors that shares our vision for a new Detroit, an entrepreneurial spirit, and a passion for celebrating the community through arts, events and food.

Detroit Foundation Hotel is at the forefront of the renewal of the Motor City. A transformation of the former Detroit Fire Department Headquarters and adjacent Pontchartrain Wine Cellar building, The Foundation will be the top hotel in the market with authentic inspiration, design, and programming that respects Detroit’s past, yet is looking forward through its revival.

The food and beverage programming will include a three-meal restaurant and bar with approximately 200 covers positioned to be among the top restaurants in the region. The hotel’s restaurant will present iconic New American cuisine, and with space that will serve as an incubator for culinary students, up and coming chefs and visiting culinary influencers. The elevated bar program will focus on collaboration with Michigan breweries and distillers.

The hotel will feature approximately 4500 square feet of meeting space, including a rooftop ballroom and a unique podcast studio. The 100-room hotel is scheduled to open Spring 2017.  

In this unique role, the Housekeeping Supervisor will be involved in the pre-opening process of setting up the department for success along with all other responsibilities assigned by management such as cross training and helping out in other departments as needed.

Ready to find out more?

Job Requirements:

  • Establishes detailed cleaning and preventive maintenance programs to ensure appearance and life of all furniture, fixtures and equipment. Sets and maintains high standards of cleanliness. Assigns associates to complete the needed activities for the day. Monitors associate activities to assure that standards are being met, associate are being supported and guest needs are being met. Inspects all areas of responsibilities daily. 
  • Assures financial goals of the department are being met. Monitors and controls labor expenses and other divisional expenses such as Uniforms, Linen, Guest Supplies, Cleaning Supplies and Contract Services. Establishes and maintains accurate inventory records. Participates in periodic Linen, Uniform and Supplies Inventories. Recommends appropriate actions passed on results of inventory. Assures that equipment is properly maintained
  • Takes action in all matters related to the safety, security, satisfaction and well-being of hotel guests and associates. Responds swiftly and effectively in any hotel emergency of safety situations

Teamwork:

  • Maintain a good working relationship with other associates by promoting teamwork and fostering a harmonious working climate
  • Partake in a positive work ethic and surrounding environment

 Standards:

  • Able to work alone without direct supervision
  • Demonstrate high degree of drive and determination
  • Constantly recommend service and product improvement to better the operation
  • Highly organized and has the ability to plan multiple activities and meet deadlines with the ability to maintain a positive and professional demeanor at all times
  • Excellent interpersonal and communication skills; phone skills, customer service oriented, proactive and a team player
  • Handle confidential situations in a professional manner
  • Be a clear thinker, remaining calm and resolving problems using good judgment
  • Understand guests service needs and exceeds expectations
  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
  • Keep the work area clean and tidy at all times
  • Attend all required meetings
  • Follow proper payroll and uniform procedures
  • Properly handle and report associate and guest accidents
  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
  • Assist with responsibilities and duties in other departments and as assigned by management
  • Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel

Educational Requirements:

  • A 4 year college degree with an emphasis in Hospitality Management preferred
  • A minimum 2 years of housekeeping in a hotel services environment

 Work Environment:

  • Standard hotel setting. Professional, passionate and positive work environment.
  • Continuous standing 100% of the shift
  • Inside 98% of the shift
  • Lifting/pushing/pulling/carrying required up to 350lbs. Carts may be pulled up to length of a full city block
  • Bending/Kneeling required 25% of the shift
  • Mobile position requiring 100% of the time
Aparium Hospitality Services, LLC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Detroit Foundation Hotel is a smoke-free, drug-free facility, and equal opportunity employer.