Night Auditor

Customer Service Covington, Kentucky

Position at Hotel Covington

We are looking for intuitive, passionate associates to work at the soon-to-open Hotel Covington.  Scheduled for a mid-2016 opening, Hotel Covington will bring full and part-time jobs to the Covington market.

KEY QUALIFICATIONS

Do you have a passion for providing authentic and genuine guest service?  Do you like being yourself?  Join our team as a Night Auditor.  

JOB REQUIREMENTS

  • Must be available to work third shift and weekends
  • Understand guest service needs and exceed guest expectations by taking advantage of opportunities to add a special touch
  • Communicates with 1st and 2nd shit team members on any important matters relevant to the hotel
  • Makes sure MOD keys are accounted for
  • Handle guests’ check-ins/check-outs in accordance with hotel standards in an efficient and friendly manner
  • Review rate/occupancy & room availability 
  • Responsible for interacting with guests in the lobby, while ensuring the area is neat and tidy
  • Provide recognition to repeat guests
  • Maintain and adhere to hotel policies regarding a cash bank and makes daily deposits with accurate report of receipts daily

ADDITIONAL REQUIREMENTS

  • Good reading, writing and oral proficiency in the English language
  • College degree preferable
  • Minimum of 1 year of experience in a guest services environment
  • Able to work well unsupervised
  • Computer skills necessary

WORK ENVIRONMENT

  • Standard hotel setting

 PHYSICAL DEMAND

  • Will be outside consistently during all weather extremes
  • Continuous standing 100% of the shift with the exception of driving
  • Lifting/pushing/pulling/carrying required up to 200 lbs.  Carts may be pulled up to the length of a full city block
  • Bending/kneeling required 50% of shift
  • Mobile position required 100% of the time
  • Computer use 75% of the time
Aparium Hospitality Services, LLC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Hotel Covington is a smoke-free, drug-free facility, and equal opportunity employe