PM Server Assistant/Barback- The Iron Horse Hotel

Food & Beverage Milwaukee, Wisconsin

Position at Iron Horse Hotel

The Iron Horse Hotel is looking for a part-time Server Assistant/Barback to join our fast-paced team in Branded Bar!

KEY QUALIFICATIONS
Do you love providing a welcoming and inviting experience for guests? Our Food and Beverage Server Assistants provide top-notch service to guests in our award winning food and beverage outlets. A passion for food and fun are a must!  

JOB REQUIREMENTS

  • Must be available for PM and weekend shifts
  • Clean, set and re-set tables continuously, assuming responsibility for station, tables and side duties
  • Serve and clear food and beverage items in an unobtrusive and professional manner
  • Serve water, bread and coffee and greet guests by name whenever possible during the course of meal service
  • Present menus and explanations for all menu items as well as specials of the day
  • Perform set up duties as requested to include side stations, storage areas and food staging area
  • Answer telephone promptly and properly being polite, courteous and friendly
  • Be familiar with the menus, including preparation, ingredients and description
  • Follow the established procedures to ensure knowledgeable, correct and efficient order taking
  • Complete opening and closing side work as assigned and have all tables set according to standard
  • Utilize the hotel’s computer system ringing up sales, printing checks, closing checks and completing closing readings
  • Carry trays, bus and reset tables with linen, china, glass and silver
  • Stock linen, china, silver and glassware for service
  • Install buffets and brunch tables as well as set-up of food items and displays
  • All other responsibilities assigned by management

 ADDITIONAL REQUIREMENTS

  • Good reading, writing and oral proficiency in the English language
  • Must have a high school education or equivalent experience
  • Minimum of 1 year of food and beverage experience
  • Able to work well unsupervised
  • Computer skills helpful but not required
WORK ENVIRONMENT
  • Standard restaurant, kitchen, banquet, room service setting

PHYSICAL DEMAND

Positions:

  • Continuous standing and walking
  • Negotiating wet tile floor and steps
  • Fine motor coordination is needed to pour beverages, decorate cocktails and folding napkins

Forces:

  • Trays weigh 30 lbs.
  • Carts: 250 lbs. (12-20 lbs. of push/pull force required)
  • Hot box: 20 lbs.
  • Banquet tables & chairs

Repetitions:

  • Standing and walking is continuous for 4-5 hours at a time
  • Lifting and carrying 30 lb. tray, crate or box is occasional
  • Negotiating varied floor surfaces is continuous
  • Carrying over shoulder is occasional
  • Hand and elbow movements for polishing glassware, silver, setting up tables, shacking, pouring and mixing drinks
  • Pushing Room Service cart continuous
  • Lifting and carry hot boxes continuous
  • Rolling and/or carry Banquet tables continuous
  • Carrying stackable banquet chairs by loading the cart continuous

Sensory:

  • Excellent sight and balance needed for negotiating varied floor surfaces
  • Handling lighted candles, and handling hot fluids (coffee and tea)
  • Excellent speech and hearing to interact with guests
  • Excellent sight for completion of paper work
  • Must be able to work in extreme temperatures like freezers (-10 degrees F) and kitchens (+110 degrees F), possible for one hour or more
The Iron Horse Hotel is privately owned and managed by the Aparium Hospitality Services. Aparium Hospitality Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. The Iron Horse Hotel is a smoke-free, drug-free facility, and equal opportunity employer.