Full Time Night Auditor - Hotel Deco (Omaha, NE)

Customer Service Omaha, Nebraska

Position at Hotel Deco XV

We are looking for intuitive, passionate associates to work at the Hotel Deco XV.

KEY QUALIFICATIONS

Do you have a passion for providing authentic and genuine guest service?  Do you like being yourself?  Join our team as a Night Auditor.  

JOB REQUIREMENTS

  • Must be available to work third shift and weekends
  • Understand guest service needs and exceed guest expectations by taking advantage of opportunities to add a special touch
  • Communicates with 1st and 2nd shit team members on any important matters relevant to the hotel
  • Makes sure MOD keys are accounted for
  • Handle guests’ check-ins/check-outs in accordance with hotel standards in an efficient and friendly manner
  • Review rate/occupancy & room availability 
  • Responsible for interacting with guests in the lobby, while ensuring the area is neat and tidy
  • Provide recognition to repeat guests
  • Maintain and adhere to hotel policies regarding a cash bank and makes daily deposits with accurate report of receipts daily

ADDITIONAL REQUIREMENTS

  • Good reading, writing and oral proficiency in the English language
  • College degree preferable
  • Minimum of 1 year of experience in a guest services environment
  • Able to work well unsupervised
  • Computer skills necessary

WORK ENVIRONMENT

  • Standard hotel setting

 PHYSICAL DEMAND

  • Will be outside consistently during all weather extremes
  • Continuous standing 100% of the shift with the exception of driving
  • Lifting/pushing/pulling/carrying required up to 200 lbs.  Carts may be pulled up to the length of a full city block
  • Bending/kneeling required 50% of shift
  • Mobile position required 100% of the time
  • Computer use 75% of the time
Aparium Hospitality Services, LLC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Hotel Deco XV is a smoke-free, drug-free facility, and equal opportunity employer.