Food and Beverage Supervisor - The Charmant Hotel

Food & Beverage La Crosse, Wisconsin

Position at Charmant Hotel

Aparium Hotel Group is looking for a Food & Beverage Supervisor at the Charmant Hotel in La Crosse, Wisconsin.

The Food & Beverage Supervisor is responsible for the day to day duties of all food & beverage outlets to include: the restaurant, rooftop terrace, lobby bar, in-room dining, and parlour.


  • Develop and maintain an inviting environment, with superior associates, dedicated to an attentive, distinctive experience for breakfast, lunch or dinner, bar, amenities, etc.
  • Hire, train, supervise, coach, and motivate associates
  • Identify service issues and take action to correct them
  • Control/maximize seating of the outlets while maintaining high quality service
  • Execute functions or special receptions in rooms, suites and boardrooms
  • Ensure the correct and consistent service techniques for various meal periods are demonstrated by all associates members
  • Control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment
  • Prepare associate schedules which allow for appropriate service while controlling labor costs and overtime
  • Thorough understanding of all food and beverage items offered, including ingredients, methods of preparation and proper service
  • Knowledge of wines and spirits
  • Attend all required meetings
  • Handle all inventories directly involved with the operation of the Food and Beverage
  • Thorough understanding of the computer system in ringing, printing and closing checks as well as shift reports


  • Completion of four year college degree preferred
  • Three years relevant food & beverage experience
  • Proficiency of Microsoft Excel, Word, PowerPoint, Outlook


  • Anticipate and deliver exceptional service consistently
  • Intuitively service each guest, associate, visitor or client
  • Demonstrate excellent interpersonal and communication skills with a focus on the details
  • Follow instinct and use her/his best judgment to create experiences for guests that are thoughtful and genuine
  • Greet each guest promptly, courteously, graciously with eye contact, a smile and good posture
  • Conduct oneself in a professional manner at all times to reflect the high standards of the hotel


  • Maintain a good working relationship with other associates by promoting teamwork and fostering a harmonious working climate
  • Partake in a positive work ethic and surrounding environment

The Charmant Hotel is an independent hotel on the banks of the Mississippi River.  A transformed century-old candy factory featuring exposed brick, classic French interiors, and charm of the former building. The Charmant Hotel offers an exceptional venue that pairs Parisian sophistication and style with warm Midwestern hospitality. The hotel has 67 incomparable guest rooms, a restaurant with ample outdoor seating, a lounge and a rooftop bar, as well as functional event space for meetings and corporate gatherings. The hotel will take a sustainable and thoughtful approach to food, sourcing from local farmers and purveyors and producing regional new American cuisine based on classic French technique.

Aparium Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. The Charmant Hotel is a smoke-free, drug-free facility, and equal opportunity employer.