General Manager - Tampa, Florida

Executive Office Chicago, Illinois

Position at Aparium Hotel Group

Aparium Hotel Group is looking for a General Manager to join our team for the future opening of our property in Tampa, Florida.

Aparium Hotel Group is an owner, developer, and operator of high-quality independent hotels across the United States. The company was founded in 2011 by the former developers of the Elysian Hotel Chicago and their operating partners.

We currently operate and/or own hotels in Milwaukee, WI (Iron Horse Hotel), La Crosse, WI (Charmant Hotel), Covington, KY (Hotel Covington), New Orleans, LA (Pontchartrain Hotel), Memphis, TN (Madison Hotel), Omaha, NE (Hotel Deco XV), and Minneapolis, MN (Hewing Hotel). We have several hotels under development with locations in Detroit, Michigan; Kansas City, Kansas; Des Moines, Iowa Tampa, Florida and Tempe, Arizona. Our pipeline for potential hotels continues to grow and expand in to underserved cities across the country.

Aparium Hotel Group has a strong point of view on translocal hospitality – delivering communal experiences unique to each location. We believe in intuitive service, empowering our associates to deliver unique experiences for guests. The General Manager brings this to life through people, place and character. As the strategic leader of the hotel, the GM is responsible for the guest experience, associate engagement, financial performance, revenue generation and activation of translocal hospitality. The General Manager actively participates in the operation- leading by example and inspecting what he or she expects. We set our standards high- the GM ensures Aparium standards are not compromised by anyone.


JOB REQUIREMENTS

Culture
  • We believe in a flat organization – working closely with all levels is essential to success
  • Leads the hotel team to develop a strategic business plan that defines profitability objectives, operational goals, guest loyalty and satisfaction and associate engagement
  • Reinforces the Intuitive Service Model by coaching and developing teams to high performance
  • Creates a productive and engaging work environment where all associates are valued

Profitability
  • Responsible for short and long-term profitability of the hotel
  • Develops and monitors annual business and marketing plans
  • Measures the effectiveness of broad-based marketing plans and yield management efforts in order to diversify sources of revenue and maximize the number of market segments needed

Standards & Service
  • Ensures all associates follow instincts and use best judgment to create experiences for guests that are thoughtful and authentic
  • Maximizes the guest experience and upholds Aparium standards consistently
  • Utilizes guest feedback to improve service delivery

Growth
  • Attracts and selects the most qualified, on-brand talent
  • Develops and coaches associates for future advancement

Education
  • A 4-year college degree preferred

Experience
  • Five or more years of experience in hotel management at an executive level
  • Hotel opening experience preferred
  • Knowledge of all hotel functions preferred
  • Reading, writing and oral proficiency in the English language required
  • Proficiency of Microsoft Word, Excel, PowerPoint and Outlook required

Aparium Service
  • Anticipates and delivers exceptional service consistently
  • Intuitively services each guest, associate, visitor or client
  • Demonstrates excellent interpersonal and communication skills with a focus on the details
  • Follows instinct and uses her/his best judgment to create experiences for guests that are thoughtful and genuine
  • Greets each guest promptly, courteously, graciously with eye contact, a smile and good posture
  • Conducts oneself in a professional manner at all times to reflect the high standards of the hotel
Aparium Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Aparium Hotel Group is a smoke-free, drug-free facility, and equal opportunity employer.