Tele Sales Associate
3 to 4 years relevant exp.
- Ensuring Client retention and Satisfaction.
- Outbound / inbound Calling
- Generating Sales through follow up calls
- Proven experience as telesales representative.
Key expectations from the role:
- Contact potential or existing customers to inform them about a product or service using scripts
- Ask questions to understand customer requirements and close sales
- Enter and update customer information in the database
- Handle grievances to preserve the company’s reputation.
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
- Excellent communication and interpersonal skills. English and Hindi, Any other language will be Plus.
- Good knowledge of relevant computer programs (e.g. CRM software, Auto dialers) and telephone systems.
- Proven track record of successfully meeting sales quota preferably over the phone
- Ability to learn about products and services and describe/explain them to prospects.
- Cool-tempered and able to handle rejection