Applications Manager | Homecare Homebase

Information Systems Dallas, Texas Full Time


Description

AccentCare® is a national post-acute healthcare provider with over 45 years of industry experience. We thrive on providing patient-centric care and a warm and personalized experience  within our local communities. 

Your Success is our Success. We strive to provide our new employees with a structured on-boarding process to help you become assimilated quickly, and cutting-edge tools to make your daily work easier and more efficient. We offer extensive training and a wide-array of opportunities for continued education and promotional opportunities. 

Position:               Clinical Applications Manager   -Homecare Homebase
Reports to:           Director, Software Development

Job Description/Requirements:                                                                                                                             

As a Clinical Applications Manager, you will:

  • Oversee the development, implementation, and support of clinical processes in use of the software.
  • Work with stakeholders to identify opportunities in automation or refinement of practices to monitor and measure the quality of care, productivity, and effectiveness.
  • Gather and analyzes functional requirements of enhancement requests, identifies the required resources, and manages execution.
  • Prepare written materials, as needed, and participate on cross-functional teams to incorporate functionality into the software application, when possible, to meet the needs of the Company.
  • Constantly stay abreast of CMS guidelines and make necessary software changes to adhere to the compliance for the company.
  • Supervise team of Home Health and Hospice System Analysts.
  • Lead a team to handle all clinical/financial projects in respect to the EMR.
  • Delegate and supervise projects that are critical to operations and leadership.
  • Comply with applicable legal requirements, standards, policies and procedures including, but not limited to the Compliance Program: Code of Conduct, HIPAA and Documentation Standards.
  • Maintain a commitment to the values and mission of AccentCare.
  • Assume additional responsibilities as assigned by one’s supervisor, or another manager, related to the position/department.

Requirements of Qualified Candidates:

  • Bachelor’s degree required
  • 5 or more years of home health and/or hospice clinical care delivery experience required
  • 8 years of experience in the use of electronic medical records and working with frontline caregivers using Point of Care software solutions preferred (Homecare Homebase)
  • Resolution orientation
  • Effective internal and external collaboration with all levels
  • Persuasive techniques to gain cooperation, acceptance and agreement on business matters
  • Ability to manage a diverse team (clinical & non-clinical) that directly or indirectly impacts business processes
  • Customer service focused, including the ability to create an atmosphere that encourages an open dialogue about the internal and external customer’s needs
  • Ability to maintain composure in addressing stressful and/ challenging situations
  • Ability to assess situations and assist in conflict resolution
  • Excellent telephone, verbal and written communication skills, with the ability to communicate with internal and external customers
  • Detail oriented, with excellent organization skills
  • Knowledge and skills in the use of computers and software programs
  • Knowledge of pertinent state, federal, and local regulatory requirements

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