Clinical Support Staff
STATEMENT OF JOB: This position serves to provide administrative and clerical support for the clinical programs to ensure the efficiency of services to the people and organizations of the White Mountain Apache Tribe.
DUTIES AND RESPONSIBILITIES:
- Work in a collaborative fashion with the Clinical Director, Clinical Supervisors, and Program Managers, and all other staff involved in clinical operations.
- Review and maintain files and records for the Clinical team.
- Provide documentation coordination with the following departments and agencies: the White Mountain Apache Police Department, Johns Hopkins Celebrating Life, Whiteriver Unified Public Schools, White Mountain Apache Tribe Fire Department, Whiteriver Service Unit, White Mountain Apache Housing Authority, White Mountain Apache Emergency Medical Services, White Mountain Apache Detention Center, White Mountain Apache Social Services, White Mountain Apache Prosecution Unit and all other appropriate agencies/departments.
- Assist staff in scheduling and coordinating organized trainings to Tribal/Federal/ Community organizations and individuals.
- Organize and schedule meetings.
- Handle inquiries and incoming work requests at discretion of Clinical Director.
- Provide clerical support such as photocopying, scanning and faxing. Attend all appropriate clinical team meetings both within and outside of ABHS.
- Organize and participate in community outreach events, such as walks, conferences, prevention fairs, media campaigns and other related gatherings
- Send emails.
- Type documents and correspondence.
- Check and enter data to maintain address log for different events.
- Update and maintain databases.
- Coordinate work flow.
- Monitor and order inventory of office supplies.
- Adhere to the accepted and published ethical standards of Apache Behavioral Health Services.
- Adhere to and maintains all program schedules, in compliance with ABHS policies.
- Perform all other administrative and clinical duties as assigned by supervisor
- Ability to address a variety of diverse spiritual, emotional, and social needs in multiple environments of an often high-risk population, using a trauma-informed care approach while maintaining a high degree of professionalism and cultural awareness.
- Abide by all applicable policies, procedures, and program standards of ABHS, White Mountain Apache Tribe, Indian Health Services, Arizona Health Care Cost Containment System (AHCCCS) and other pertinent regulatory authorities.
- Provide a positive role model to clients and staff through leadership, self-discipline, and genuine care for the treatment and recovery of clients. All clients and staff members must be treated with dignity and respect.
- Other duties as assigned.
- High School Diploma or GED.
- At least one year work experience in clerical work and some experience with Health Insurance Portability and Accountability Act.
- Microsoft Office proficiency; ability to correctly operate the following: email, internet, copy machine, fax, and calculator.
- Ability to speak both Apache and English preferred.
- Must pass fingerprint/background check and pre-employment drug and alcohol screening.
- Have personal transportation to and from work.
- Must have a working knowledge of the needs, strengths, and services in the tribal community.
- Must become trained in A.S.I.S.T. and/or SafeTALK.
- Class A or B Fingerprint Clearance from Arizona or ability to obtain upon hire.
- Excellent written and oral communication skills, as well as professional meeting facilitation skills.
- Strong interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors.
- Must demonstrate strong critical thinking, problem-solving and organizational and time management skills.
- Must have a valid driver’s license and reliable transportation.
- At least 3 years’ experience working with Native Americans.
**NOTE: Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act (Title 25, U.S. Code, Section 472 and 473).
The physical characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Constant: standing. Frequent: repetitive use of hand, walking, standing, bending neck and waist, squatting, climbing, kneeling, twisting neck and waist, simple grasping of left and right hand, power grasping right and left hand, fine manipulation right and left hand, pushing and pulling right and left hand, reaching above shoulder level, reaching below shoulder level, lifting objects weighing up to 75 pounds from below the waist to a height of 3 feet.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. The employment is considered “at will” and agree that employment can be terminated with or without cause and with or without notice at any time at the option of either the employee or the company.